Executive Technology Leadership
Hamad Al-Shabanah
حمد الشبانه
Senior Information Technology Manager · Rasan · Digital Transformation
Building the Operating System Behind Digital Growth.
IT leader and transformation operator. I design technology ecosystems that stay governed, secure, automated, and measurable — across ERP, cybersecurity, cloud, infrastructure, and AI-powered platforms.
I run one roadmap across ERP, infrastructure, SOC operations, and BI at holding-group scale.
I design programs aware of SAMA, the Insurance Authority and PDPL across Saudi financial and insurance environments.
Evidence-led SLAs and KPIs — what you can repeat in a board pack, not hallway claims.
I still implement migrations, integrations, and production workloads myself — not slideware.
Built on
- SAMA, Insurance Authority and PDPL-aware programs where they apply
- Insurance & brokerage IT at Saudi enterprise scale
- ITIL-aligned SLAs and audit-ready artifacts
- Arabic ↔ English executive cadence
- Implements migrations and integrations firsthand
- Vendor scorecards tied to KPIs committees actually review
- BSc Information Technology — MIDOCEAN University
Professional Certifications
- CAMS· ACAMS — Anti-Money LaunderingFeb 2023
- IFCE· Financial Academy — Insurance FundamentalsJul 2018
- SecurityMar 2023
- Project Management· GoogleJun 2024
- Certified IT Project Manager· IBMJul 2024
Completed Courses
- CloudJan 2024
- CICNov 2022
- ITFJan 2021
- ITIL 4Nov 2024
What Changes When Hamad Runs IT
Friction
Fragmented entities, no single source of truth
Move
ERP backbone + SLA catalog + governed change — one operating spine
Board-grade outcome
Scalable holding-company posture
Friction
Leadership cites anecdotes, not service facts
Move
Power BI + KPI cadence anchored to SLA and incidents
Board-grade outcome
Decisions grounded in traceable service metrics and operating evidence
Friction
Regulators and auditors ask questions IT cannot answer cleanly
Move
Layered controls, SOC instrumentation, evidence aware of SAMA, the Insurance Authority and PDPL
Board-grade outcome
Defensible security and continuity posture
Friction
Manual choke points burn team capacity
Move
Automation and integrations with measurable baselines
Board-grade outcome
Throughput without headcount creep
| Friction | Move | Board-grade outcome |
|---|---|---|
| Fragmented entities, no single source of truth | ERP backbone + SLA catalog + governed change — one operating spine | Scalable holding-company posture |
| Leadership cites anecdotes, not service facts | Power BI + KPI cadence anchored to SLA and incidents | Decisions grounded in traceable service metrics and operating evidence |
| Regulators and auditors ask questions IT cannot answer cleanly | Layered controls, SOC instrumentation, evidence aware of SAMA, the Insurance Authority and PDPL | Defensible security and continuity posture |
| Manual choke points burn team capacity | Automation and integrations with measurable baselines | Throughput without headcount creep |
Proof of Execution
Portfolio facts: systems delivered, services governed, and outcomes you can trace to operating evidence — not vanity metrics.
Technical Team at Elyak CJ
Engineers, indirect teams, and contracted specialists at a technology company building its own products — the largest span I have held.
Operating Entities Under One IT Function
Seven operating companies in a holding group, with an eighth in build — each with its own systems, users, and vendors.
Years in Technology Roles
Insurance, holding groups, ERP delivery, cybersecurity, and executive-facing service models.
16 Years of Working Life Since 2010 — Frontline Support, Then Commercial Responsibility, Then Technology Leadership
From technical support and service operations to IT leadership, consulting, and founder-built platforms.
Enterprise IT Leadership
Strategy, governance, and delivery across complex organizational contexts.
Insurance & FinTech Technology Exposure
Regulator-aware operating cadence in Saudi financial and insurance environments.
Founder-Built Platforms
PostEngine Co in production, Moatheny in user acceptance testing, Sheikha Age at design stage — product execution beyond employment roles.
ERP / Odoo 18 Delivery
Modules, customizations, workflows, and service-aligned enhancements.
KPI / SLA Operating Models
Service catalogs, measurement, and governance rhythms that stand up to board review.
Bilingual Executive Communication
Arabic and English carried at the same level — board of directors at Elyak CJ and early Tbar, executive committees thereafter.
Partner Integration & Service Transition Leadership
Partner readiness, integration delivery through go-live, and governed service transition.
Career at a Glance
The most recent chapters. Every role, what it was accountable for, and what changed because of it is on the about page.
Apr 2026 – Present
Rasan Co
Senior Information Technology Manager
Leading a Technical Team: From Integration to Operations That Do Not Stop
Jul 2025 – Mar 2026
Tbar Holding
Head of Information Technology
From Scattered Requests to Governed Services
2023 – Present
PostEngine Co
Co-Founder & CEO
Building a Company and an AI-Assisted Publishing Product
2024 – Present
Barella Tech Solutions
Founder & CEO
An Independent Odoo and AI Solutions Consultancy
Where to go next
Start a Strategic Conversation
Executive, advisory, or confidential briefings — use the form below. I read every message directly.
Open to executive and technical conversations
Direct Channels
Phone / WhatsApp
0502484422Email
[email protected]Location
Riyadh, Saudi Arabia
Start with the challenge. I will understand the system behind it.
Use this form for advisory, transformation, ERP, governance, cybersecurity, or executive technology discussions.
Direct inquiry